Hampton Inn Carbondale

Friendly and wonderful customer service. The kids loved the indoor pool with the easy gradual steps to get in. I really enjoyed the hot tub, and the pool hours were until 11, which was super helpful.

We waited a half hour for someone to Check us in and it seemed he was having a bad night. Hotel is very outdated. Woke up with sore back - bed and bathroom clean but the shower was nasty. Pool was a decent temp. Almost left but were so exhausted we stayed and made it work.

The free breakfast was not up to par with other places we stayed at. Very limited on selections, other than coffee nothing hot offered.

Great location near Walker's Bluff ******. Room clean but door to bathroom was difficult to open. It was a barn door and the track did not seem to function properly. Told staff at the time of departure and assured me it would be fixed that day.

everything was wonderful, check in, room and condition. The only downside was cold air blowing into the bathroom. i guess it was to keep the steam down from the bath...should not blow all the time.

Everything was great. The staff were super friendly and helpful. The rooms were nice. Would definitely stay here again.

We have stayed at this Hampton over the past several years while visiting our daughter at SIU-C. We have ALWAYS had a pleasant experience-from the staff at the reception desk, upon arrival-to the morning breakfast staff who bring a smile to your face...and the housekeeping staff, too!!! Our daughter has graduated over the weekend, and her life is moving forward-so we will not be seeing these people again...We just want you all to know how great you are! Thank you all so very much!

Hotel was in a great location for my needs. Staff were friendly and hotel was clean. Breakfast was above average for a free meal. My only complaints were that is was loud at all hours. Due to time changes I often didn't go to sleep until after 1am, and it was loud even then. I was awoken one morning by the housekeeping staff greeting each other loudly outside my room. The shower was hard to regulate temperature - it was either too hot or too cool and there was quite a delay when making adjustments. The toilet also didn't flush consistently. Nothing major; just some annoying things when there for a week.

The breakfast staff Margaret & Brandon was very helpful the evening desk clerk(8-18-23) was very helpful when we was usable to get into our room. The whole experience was great